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Download a Case Document
Case Management

Follow these steps to download a document from a client’s case files in ESCASES.

  1. Log into your ESCASES portal.
  2. Open the navigation menu. 
  3. Select “Client Management”.
  4. Select the appropriate program.
  5. Locate the profile you wish to view.
  6. Click the arrow next to their name to expand the profile.
  7. Click on the profile information to open their profile.
  8. Select the “Documents” tab.
  9. Select the appropriate action plan.
  10. Click the “Actions” button next to the document you wish to download.
  11. Click on “Download” in the dropdown menu.
  12. Download should begin automatically.

Congratulations! You have downloaded your document.

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